Privacy Policy
NJ Roof Leak Experts (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for services.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
When you:
- Submit a contact form
- Request an estimate
- Call our office
- Send an email
- Schedule an inspection
We may collect:
- Full name
- Phone number
- Email address
- Property address
- Details about your roof leak or service request
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
This data is used for website functionality, security, and analytics.
2. How We Use Your Information
We use collected information to:
- Respond to service inquiries
- Schedule inspections
- Provide estimates and proposals
- Communicate regarding active or completed projects
- Improve our website and service experience
- Maintain internal business records
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share information only when necessary to:
- Comply with legal requirements
- Enforce contractual agreements
- Protect the rights and safety of our business or customers
- Work with trusted service providers assisting in business operations (such as website hosting or accounting services)
Any third-party service providers are required to maintain confidentiality.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain customer information only as long as necessary to:
- Provide services
- Maintain business and tax records
Comply with legal requirements
7. Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your information where legally permitted
Requests must be submitted in writing using our contact information below.
8. Third-Party Links
Our website may contain links to external websites. NJ Roof Leak Experts is not responsible for the privacy practices or content of third-party websites.
9. Children's Privacy
Our services are intended for property owners and adults. We do not knowingly collect personal information from individuals under 18 years of age.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, you may contact:
NJ Roof Leak Experts
22 N Farview Ave 12
Paramus, NJ 07652
Phone: (201) 367-8963
Website: njroofleakexperts.com